Data Protection & Privacy Policy
Effective Date: 1 June 2025
Last Updated: 1 June 2025
The Unlocked Learning Company Ltd (“we,” “us,” or “our”) is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and protect your data in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.
1.Data We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, postal address, and phone number.
- Account Information: Login credentials and subscription details.
- Payment Information: Billing details (e.g., card details), processed securely via third-party payment providers.
- Usage Data: Information about how you interact with our website and services (e.g., IP address, browser type, pages visited).
- Feedback and Support Requests: Any information you provide when contacting us for support or submitting feedback.
2.How We Use Your Data
We collect and use your data for the following purposes:
- To process and manage your subscription, including delivering the printed workbook.
- To provide access to digital resources, including podcasts, worksheets, and quizzes.
- To improve our services by analyzing user interactions.
- To communicate with you regarding updates, support, and promotional offers (if consent has been provided).
- To comply with legal obligations, such as tax and accounting requirements.
3.Lawful Basis for Processing
We process your personal data based on:
- Contractual Necessity: To fulfill our agreement with you, such as providing access to your subscription.
- Legitimate Interests: To improve and develop our services, ensure security, and prevent fraud.
- Consent: Where required, such as for marketing communications.
4.Sharing Your Data
We may share your data with:
- Service Providers: Third-party providers for payment processing, hosting, and analytics.
- Legal Authorities: If required to comply with legal obligations or to protect our rights. We do not sell or rent your personal data to third parties.
5.Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include:
- Secure payment processing via trusted providers.
- Encryption and secure storage of data.
- Regular reviews of security measures and practices.
6.Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. After this period, your data will be securely deleted or anonymized.
7.Your Rights
Under the UK GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data, where applicable.
- Restriction: Request limitation of data processing in certain circumstances.
- Data Portability: Request transfer of your data to another service provider.
- Objection: Object to data processing for legitimate interests or marketing purposes.
To exercise your rights, please contact us at admin@chemistryunlocked.co.uk. We will respond to your request within one month.
8.Cookies and Tracking
Our website uses cookies to improve your experience and analyze website usage. By using our website, you consent to the use of cookies as outlined in our
[Cookie Policy].
9.Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
10.Updates to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or website notification.
11.Contact Us
If you have questions or concerns about this policy or how we handle your data, please contact us at:
admin@chemistryunlocked.co.uk